Refund Policy

This Refund Policy applies to paid plans for the Forevermore service.

1. Overview

Except where the law provides otherwise, fees for the Service are non-refundable. The specifics are below.

2. Merchant of Record

Our paid plans are sold and processed by Paddle.com, our authorized reseller and Merchant of Record. Payments, invoices, taxes, and statutory refund rights are handled through Paddle and are subject to Paddle's buyer terms.

3. Statutory refunds

Where the law provides a refund or cancellation right — for example, the EU/UK 14-day cooling-off right for digital services — that right applies and is honored through Paddle. Note that beginning to use a digital service during the cooling-off period may end the right to cancel, where permitted by law.

4. Voluntary refunds

Outside of rights required by law, fees are non-refundable.

5. Subscription cancellation

You may cancel at any time. Cancellation stops future renewals; your access continues through the end of the current paid period. We provide no pro-rata refunds for partial periods.

6. How to request a refund

Email support@forevermore.wedding with your account email and purchase details, or use the contact and receipt provided by Paddle. Statutory requests are processed through Paddle.

7. Chargebacks

If you have a billing concern, please contact us first so we can help resolve it before initiating a chargeback.

8. Changes

We may update this Policy from time to time. Changes will be posted here with a new "Last updated" date.

9. Contact

Questions? Email support@forevermore.wedding.